Shipping policy
VAGÁVI orders are dispatched from Latvia. We offer worldwide shipping to the destinations available at checkout.
Free shipping is available on orders over €75, $75 or £75, depending on your checkout currency. Free shipping does not cover any applicable import duties or taxes.
For orders below the free shipping threshold, shipping charges are displayed at checkout before payment.
Order processing
Please allow 1–3 business days for your order to be prepared and dispatched.
Once your order has been dispatched, you will receive a shipping confirmation by email, including tracking information where available.
Delivery times and costs
The following delivery times are estimates and begin after dispatch. Please allow an additional 1–3 business days for order processing.
| Destination | Estimated delivery |
|---|---|
| Latvia | 2–4 business days |
| Other EU countries | 3–7 business days |
| United Kingdom | 3–7 business days |
| United States | 5–10 business days |
| Other destinations | 5–15 business days |
Delivery may occasionally take longer due to customs clearance, public holidays or carrier delays.
Customs and import charges
International orders may be subject to import duties, taxes or carrier handling fees. These charges are the customer’s responsibility.
Any duties or import taxes collected at checkout will be shown before payment. Charges not collected at checkout may be payable upon delivery.
Delivery assistance
If your order is delayed, arrives damaged or contains missing items, please contact info@vagavi.com with your order number and relevant details.
For damaged deliveries, please include photographs of the packaging and affected items so we can investigate and assist you.
